About
Creating Healthy, Engaged, and Inclusive Organizations
A strong organization doesn’t just talk about collaboration and inclusion—it actively builds a workplace where people feel heard, valued, and empowered. Successful teams foster trust, open communication, and meaningful engagement across differences. They move beyond rigid hierarchies and transactional relationships to create communities of practice—spaces where learning is continuous, dialogue is intentional, and collective problem-solving is the norm.
Yet many organizations struggle to make this a reality. Workplace cultures often fall into patterns of top-down decision-making, unresolved tensions, and misaligned policies that don’t translate into daily practice. Without the ability to navigate conflict, facilitate productive dialogue, and co-create sustainable solutions, organizations remain stagnant—unable to fully operationalize their vision, values, and goals.
That’s where Confluency Consultants & Associates comes in. Our process helps organizations move past quick fixes and toward meaningful, long-term transformation. Rather than imposing solutions, we guide teams and leaders in a process of self-discovery, collaboration, and strategic action—so they can build healthier, more effective workplaces from within.
Who We Work With & How We Help
Organizations that thrive recognize that relationships, communication, and shared learning are at the heart of their success. We partner with teams across sectors that are committed to creating workplace cultures that are inclusive, engaged, and sustainable.
Our clients include:
- Nonprofit organizations
- Mental health care agencies
- Community-based organizations
- Professional associations
- Educational institutions (K-12 & higher education)
- Local and state government agencies
- Executive leaders, board members, and management teams
How We Support Organizations
- Organizational Development & Strategic Planning – Aligning leadership and teams around shared goals, policies, and practices.
- Workforce Development & Training – Strengthening communication, collaboration, and workplace wellness.
- Executive Coaching & Leadership Support – Helping leaders build resilience, navigate challenges, and develop high-functioning teams.
- Workplace Health & Wellness Coaching – Cultivating a culture of well-being through individual and team-based wellness strategies.
- Community-Based Participatory Research & Policy Development – Supporting organizations in centering community voices and co-creating policies that foster long-term change.
Rather than applying a one-size-fits-all approach, we work with organizations to identify their unique challenges and strengths, equipping them with the tools to foster genuine connection, shared leadership, and productive engagement across cultural and human differences.
Core Values: What Makes a Healthy Organization?
A thriving organization isn’t just about efficiency—it’s about relationships. Successful organizations embrace change, cultivate trust, and create spaces where people feel empowered to contribute. These core values guide every aspect of our work:
Healthy Communication
Organizations succeed when they create environments where individuals can engage in open, respectful, and productive conversations.
Collaborative Leadership
The best teams don’t rely on rigid hierarchies; they listen, learn, and lead together, valuing every perspective.
Harvesting Internal Knowledge
Many organizations already have the answers they seek—they just need the tools to recognize, develop, and act on their own expertise.
Turning Conflict into Growth
Tensions and differences are natural. Strong organizations embrace them as opportunities for learning, not as roadblocks.
Sustained Engagement
Transformation doesn’t happen overnight. It requires intentional, ongoing effort to create lasting change.
By helping organizations develop these mindsets and practices, we create workplaces where people are heard, valued, and engaged—not just as employees, but as collaborators in shaping their organization’s future.
Meet Dr. Deborah A. Wilcox
Every organization needs a process, not just a prescription for change. For over 30 years, Dr. Deborah Ann Wilcox, PhD, MPA, has worked with organizations across industries to help them develop sustainable, engaged, and culturally competent workplace practices.
As a Process Consultant, Health and Wellness Coach, and Educator, she has partnered with mental health systems, nonprofit organizations, government agencies, and educational institutions to support their efforts in strategic planning, leadership development, and workforce wellness.
Dr. Wilcox is also an Associate Professor, teaching courses in Counseling and Psychology, and is deeply involved in community-based mental health initiatives. Her Deliberative Organizational Development™ approach is built on years of research and practice, helping organizations develop healthier workplace cultures, peer support systems, and strategic initiatives.
She has received multiple recognitions for her work, including the Quincy Working Award for Mental Health Recovery and honors from the Alliance for Rights and Recovery. Over the years, she has helped over 25 organizations develop sustainable wellness programs and trained thousands of professionals in workplace wellness and cultural competency.
Her passion lies in helping organizations embrace their own expertise, guiding them to listen deeply, collaborate effectively, and create lasting transformation from within.
Our Mission: What Organizations Gain
A truly engaged and inclusive workplace doesn’t happen by accident—it is intentionally built through trust, shared learning, and a commitment to sustainable change.
Our mission is to help organizations:
- Strengthen their workplace culture by creating environments where all voices are heard and valued.
- Improve communication and problem-solving through intentional dialogue and collaborative decision-making.
- Develop culturally competent leadership that fosters equity and inclusion.
- Build resilient, high-functioning teams that sustain long-term organizational success.
- Move from conversation to action, ensuring that their strategic goals are fully operationalized in daily practice.
An organization’s greatest strength lies in its people. By investing in relationship-building, communication, and shared learning, organizations don’t just improve efficiency—they create communities where people thrive.